Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the data you provide when using our online e-commerce platform (referred to as "asraa.store"). By accessing and using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal details such as your name, email address, contact number, shipping address, and payment information when you create an account, place an order, or engage in other activities on our Website.
Non-Personal Information: We may collect non-personal data, including but not limited to your IP address, browser type, operating system, and browsing habits. This information is used to enhance your experience on our Website and improve our services.

Use of Information

Personal Information: Your personal information is used to process orders, fulfill requests, communicate about your purchases, and provide a tailored shopping experience. Additionally, we may use this information to send you promotional offers, updates, and newsletters if you have opted to receive them. You may unsubscribe from these communications at any time.
Non-Personal Information: Non-personal data is utilized to analyze trends, monitor user movements, gather demographic information, and improve the functionality and performance of our Website. This information is aggregated and used anonymously.

Information Sharing

Service Providers: We may share your personal information with trusted third-party service providers who assist in our business operations, such as payment processors, shipping carriers, and IT service providers. These providers access your information only as necessary to perform their functions and are required to maintain its confidentiality.
Legal Compliance: Your information may be disclosed if required by law or in the good faith belief that such action is necessary to comply with legal obligations, protect our rights, prevent fraud, or ensure user safety.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our Website if such a transfer occurs and if there are any changes to the Privacy Policy.

Cookies and Tracking Technologies

Cookies: We use cookies and similar tracking technologies to collect information about your browsing preferences, analyze trends, and personalize your experience on our Website. You can modify your browser settings to refuse cookies or to notify you when a cookie is being sent; however, this may affect the Website's functionality.
Third-Party Analytics: We may use third-party analytics tools to collect and analyze non-personal information about your use of our Website. These tools utilize cookies or other tracking technologies to gather data, aiding us in improving our services and understanding user behavior.

Data Security

Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Account Responsibility: If you create an account on our Website, you are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately if you suspect any unauthorized access to your account.

Children's Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child under the age of 13, we will take steps to delete such information promptly.